Legal

Privacy Policy

Last updated: April 30, 2026

This Privacy Policy describes how Casa Nova Lending ("we," "us," or "our") collects, uses, shares, and protects information about you when you use our website, forms, and related services.

1. Information We Collect

When you interact with our website or submit a form, we may collect:

  • Name
  • Email address
  • Phone number
  • Loan details (purpose, purchase price, loan amount, occupancy, credit range)
  • Financial information you submit through forms or the application process
  • Property and address information
  • IP address, browser type, device information, and usage data

2. How We Use Information

We use the information we collect to:

  • Evaluate your loan eligibility and pre-qualification
  • Provide mortgage options, quotes, and personalized recommendations
  • Contact you via phone, email, and SMS regarding your inquiry
  • Improve our services, website performance, and customer experience
  • Comply with applicable legal, regulatory, and licensing requirements
  • Detect, prevent, and address fraud or security issues

3. Sharing of Information

We may share your information with affiliated mortgage lenders, wholesale lender partners, and service providers who assist us in processing your inquiry, originating your loan, or operating our business (such as CRM, analytics, and communication providers).

We do not sell your personal information to unrelated third parties for their own marketing purposes.

We may also disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Casa Nova Lending, our customers, or others.

4. SMS & Communication Consent (TCPA)

By submitting any form on this website, you expressly consent to be contacted by Casa Nova Lending and its representatives via telephone call, email, and SMS/text message at the phone number and email you provided, regarding your mortgage inquiry and related products and services. You acknowledge that such communications may be delivered using automated technology, including auto-dialers and prerecorded messages.

Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You may opt out of SMS communications at any time by replying STOP to any message, or opt out of email communications by following the unsubscribe instructions included in each email. To opt out of phone calls, contact us directly using the information below.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses cookies, pixels, and similar tracking technologies to operate the site, analyze usage, and support marketing. We may use third-party tools such as Google Analytics, Meta Pixel, and similar services to better understand visitor behavior and improve performance. You can control cookies through your browser settings.

7. User Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information, where applicable
  • Opt out of certain communications or marketing

To exercise these rights, contact us using the information below. We may need to verify your identity before processing your request.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when it was most recently revised. Continued use of our website after any update constitutes acceptance of the revised policy.

9. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Casa Nova Lending
7700 N. Kendall Dr., 706, Miami FL 33156
Phone: +1-786-282-0608
Email: Info@casanovalending.com